Frequently Asked Questions
FAQ's
As the experts at Central Storage, we're committed to providing you with secure, convenient, and affordable self-storage solutions tailored to meet your unique needs. Whether you're looking for space for personal belongings, business inventory, or anything in between, Storing that old classic car. We've designed our services with your satisfaction in mind. Here are some frequently asked questions we've answered just for you.
What kinds of storage units do you offer?
We offer a wide range of storage unit sizes and types to accommodate everything from a few boxes to the contents of a full house. Our units are clean, secure, and accessible, ensuring you find the perfect fit for your storage needs.
How do I choose the right unit size?
Our team is here to assist you in selecting the right unit size. We recommend considering the amount and type of items you plan to store. For more guidance, our unit size calculator and expert advice can help match you with the ideal space.
What security measures are in place?
Your peace of mind is our priority. Our facilities are equipped with surveillance cameras, electronic gate access, and well-lit environments to ensure the safety of your belongings.
Can I access my unit anytime?
Our Normal business hours vary from site to site but generally 6am to 8pm 7 days a week, We understand that access to your items is important, which is why we offer convenient, flexible access hours to your storage unit, making it easy to get to your belongings when you need them.
What items are prohibited in storage units?
For the safety and security of all our customers and their belongings, we prohibit the storage of hazardous materials, perishable items, illegal goods, and live animals.
Do you offer insurance for stored items?
While we take extensive measures to secure our facilities, we also offer optional insurance coverage for added protection of your valuables while they're stored with us.
What are the lease terms?
We offer flexible lease terms, allowing you to rent on a month-to-month basis or for longer periods, depending on your needs. This flexibility ensures you only pay for storage as long as you need it.
How do I get started?
Getting started is easy! Getting started is easy! Simply contact us via our website, phone, or visit us in person to discuss your storage needs. We're here to help you find the perfect storage solution and make the rental process as smooth as possible.Simply contact us via our website, phone, or visit us in person to discuss your storage needs.
How Do I Start Renting a Storage Unit with Online Booking and Immediate Access?
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Choose Your Unit: Visit our website to browse through the variety of storage unit sizes and types we offer. Using detailed descriptions and our unit size guide, you can easily select the unit that best fits your storage needs.
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Book Online: Once you've chosen your unit, you can complete the rental process online. This includes selecting your rental term, filling out any necessary paperwork digitally, and making your first payment.
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Receive Your Access Codes: Upon completion of the booking process, you'll receive an email confirmation containing a unique access code for the gate and a separate access code for your storage unit. This allows you to access your unit immediately, without needing to wait for office hours or staff assistance.
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Move In: With your access codes in hand, you can move into your storage unit at your convenience. Our facilities are designed for easy access, so you can start storing your items right away.
Do you provide packing supplies?
Depending on the storage site, Yes we can offer a variety of packing supplies for purchase at our facilities, including boxes, tape, bubble wrap, and more, to help protect your items while in storage.